Unveiling the online assessment journey: a deep dive into learners’ experiences

Abstract

The surge of online assessment methods, driven by technological advancements and evolving student needs, has significantly reshaped the educational landscape. This study explores the intricacies of online assessment from the learners’ perspective. Utilizing a qualitative approach, the research digs into the varied experiences of learners navigating this innovative assessment terrain. Through in-depth interviews and thematic analysis, the study unpacks learners’ challenges, opportunities, and nuanced perspectives, ranging from technological proficiency and adaptability to the design of assessments and feedback mechanisms. Additionally, the research investigates the socio-emotional impact of online assessment, examining issues of equity, engagement, and motivation within virtual learning environments. Findings reveal that while online assessments offer flexibility and convenience, they also present significant challenges. Participants reported difficulties with internet connectivity, technical glitches, and a lack of robust authentication measures, which can facilitate cheating. In conclusion, the study underscores concerns about equity, as students with limited access to technology or stable internet connections may be disadvantaged. To optimize online assessment practices, educators, policymakers, and instructional designers must prioritize accessibility, security, and the development of authentic and engaging assessments that foster student learning and well-being.