Adequacy and functionality of information and communication technology infrastructure: its online learning implications

Abstract

This study investigates the adequacy and functionality of information and communication technology (ICT) infrastructure for online learning in a Philippine Higher Education Institution (PHEI), particularly in the context of Caraga State University Cabadbaran Campus (CSUCC). Faculty perceptions were gathered through surveys to assess various aspects of the infrastructure, including computer labs, internet connectivity, software applications, learning materials, and communication tools. The findings reveal that while the overall ICT infrastructure is perceived as generally functional, significant improvements are needed, particularly in internet connectivity, which was rated as inadequate and less functional. Faculty also expressed concerns about the quality and availability of online learning materials. Positive aspects were identified in video conferencing tools and backup power supply, although inconsistencies exist in the latter. The study recommends substantial investments in improving internet infrastructure and software upgrading. Additionally, it emphasizes the need to develop high-quality online learning materials and ensure compatibility and faculty training on relevant software applications. Addressing these critical areas can create a more robust and supportive ICT infrastructure for compelling online learning experiences in Higher Education Institutions (HEIs).